IMPORTANT #AGNESBLUESFEST COVID-SAFE INFORMATION

To ensure the safety of all of our Festival Staff, performers and patrons, the Agnes Blues Roots & Rock Festival will be operating under approved COVID Safe regulations and a site-specific COVID Safe Plan.

By attending the Agnes Blues Roots & Rock Festival, you acknowledge your vital role in helping to successfully carry out our COVID Safe Plan. By playing your part, you will help ensure that all Festival attendees will enjoy a comfortable and safe experience.  Your consideration and cooperation with COVID Safe directives from Festival Staff will also continue to see the benefits of live events returning to full strength.

We’re really looking forward to welcoming you to our Festival and the Agnes Water-1770 region; however, due to the ever-evolving conditions under COVID-19, please make sure that, ahead of travelling to our Festival, you read and understand all of the important information on this page, which will be updated regularly.  Please also refer regularly to Queensland Government COVID-related health alerts and general information here *

* If you live in a currently declared COVID Hot Spot, we recommend you do not purchase a ticket as you may not be able to enter Queensland under Government restrictions, or pass compulsory COVID pre-screening questions if already in the State to be able to attend the Festival. *

For further safety precautions, we encourage the download and use of the Australian Government’s COVID-Safe App, further information can be found here.

Current Queensland Government restrictions are in place regarding the Greater Brisbane area

Current Queensland Government current travel restrictions in place for Interstate Visitors

BEFORE YOU ARRIVE

Stay home if you are feeling unwell or showing any of these symptoms of COVID-19 – e.g., fatigue, shortness of breath, fever.  

Stay home if you have been overseas or to a COVID-19 Hotspot in the last 14 days or if you have been in contact with someone who has been overseas or to a COVID-19 Hot Spot in the last 14 days.

Tickets will be refunded if the event is cancelled due to Queensland Government health directives related to COVID-19, or if you are unable to attend due to COVID-related illness. No other refunds are permitted for any reason (change of mind, etc).  Please refer to our Refund Policy also listed on our FAQ's page.

It will be compulsory for every Festival attendee to sign in by scanning a Safe Visit QR Code and answer COVID screening questions on a mobile device while in the Festival Entry queue prior to being permitted to proceed to Ticket Check-In. Festival Staff will be on hand to assist you with this COVID Safe mobile device check-in procedure.

CONDITIONS OF ENTRY

Visitors will not be permitted to enter the Festival if they:

• Are experiencing any of these symptoms
• Have been in close contact with a person who has tested positive for COVID-19
• Are awaiting results of a COVID-19 test;
• Reside with anyone who is awaiting the results of a COVID-19 test;
• Have returned from international travel and failed to observe the government requirement to quarantine for 14 days.  
• Have not completed the initial compulsory check-in process by scanning the Safe Visit QR Code and answering the COVID screening questions on their mobile device in the entrance queue prior to proceeding to the Ticket Booth to present their Printed Tickets or Ticket QR Codes on their mobile device.

Once cleared for COVID Safe Visit Entry, please have your Printed Tickets, or Ticket QR Codes ready on your mobile device before approaching the Ticket Booth. These were emailed to you when you booked your Tickets online.

Festival Management has the right to refuse entry if a patron is unwell.

ENTERING THE FESTIVAL

• There will be separate Entry and Exit points for check-in and check-out, located at the front of the SES Grounds, via Captain Cook Drive, 1770.  You will be required to scan the QR Code every time you check in or out at these Entry and Exit points, which will only take a moment once you have initially checked in for the first time at the Entry point.
• Please cooperate at all times with Festival Staff directives.
• Maintain social distancing of 1.5m at all times with people outside of your immediate group.
• Maintain good general hygiene regarding washing of hands with soap and the use of hand sanitizer, which will be provided throughout the Festival Precinct for all attendees.  
• Maintain good respiratory hygiene by coughing or sneezing into your elbow, or a tissue to be disposed of immediately followed by thorough hand washing and sanitising.
• Find a table and be seated with your group only – avoid co-mingling with others.
• Food and Beverage must be consumed within the Festival Grounds (no takeaways).
• Water will be available from the hydration station located beyond the bar.  BYO refillable water bottle and our friendly, trained volunteers will top you up safely all day long!
• ID can be requested at the bar by Event Staff - 18+ only
• Smoking Only in the designated area. Please dispose of your butts responsibly and maintain social distancing of 1.5m in this area.

STAY SAFE AND HAVE FUN!

• Hand sanitiser will be available for all attendees around the Festival Precinct. 
• There will be frequent cleaning of all areas and increased cleaning of high touch surfaces. 
• All Festival Staff will have completed COVID safety training. 
• We will be auditing COVID safety throughout the event to make sure we get it right.
• Please follow the directions of all COVID Safe signage throughout the Festival Precinct.
• There will be a QLD Ambulance team on-site.  Please notify Event Staff immediately for assessment if you become unwell; and follow any directions given by them.
• Respond accurately to the following questions if asked by Event Staff:
  • Have you or anyone you live with tested positive for the COVID-19 virus and have not been medically cleared as non-contagious?
  • Do you have any flu-like symptoms (sore throat, runny nose, persistent cough, shortness of breath, fever)?
• Acknowledge the right of the Festival to refuse entry or request a patron’s departure from the site at any time and for any reason;
• At all times, please treat Festival Staff and other attendees with respect.

EXITING THE FESTIVAL

• It will be compulsory every time you exit the Festival grounds to check out with your details by scanning the QR Exit Code located at the Exit Gate on your mobile device.  Event and Security Staff will be on hand at the Exit Point to assist you with this if required.
• All alcohol and food must be consumed prior to leaving the grounds.
• Please be patient, follow Festival Staff directions and maintain social distancing of 1.5m with people outside of your immediate group when exiting the grounds.
• Please respect all directional signage and maintain social distancing of 1.5m with people outside of your immediate group after exiting the venue and queuing for the Shuttle Bus. There will be separate, clearly signed pick-up and drop-off points for the Shuttle Bus.  Please respect and follow all directional signage for this service.

If you have any other questions, please check our FAQ's page or contact the Festival Team by emailing info@agnesbluesandroots.com.au

The Agnes Blues Roots & Rock Festival is committed to the responsible service and consumption of alcohol.

REFUND POLICY

Traditionally, ticket purchases cannot be exchanged, returned or refunded.  As this event will definitely adhere to all COVID Safe procedures, the 2021 refund policy will allow for when someone is not able to attend due to illness or Government restrictions and directives related to COVID-19.  We appreciate our loyal following of patrons, and will not penalise those who cannot attend when unwell or if prevented by doing so by Government restrictions and health directives.  If unwell, you are encouraged to stay at home and not attend.  If you have a cold or flu-like symptoms, or you have been in contact with a confirmed case of COVID-19 in the 14 days prior to the event, we also ask that you do not attend.

We ask that Festival attendees follow directives from security, staff and volunteers when onsite.

Tickets will be refunded if the event is cancelled due to

• Queensland Government COVID-related restrictions and directives
• If you are unable to attend due to COVID-related illness
• If Government restrictions and directives prevent you from travelling to the Festival.

Refunds will not be permitted if you are unable to attend the event, unless for a valid medical or Government directive reason due to COVID-19.

The Agnes Blues Roots & Rock Festival is an all-weather event with plenty of undercover areas for all attendees to enjoy the Festival while maintaining social distancing requirements under the COVID Safe Plan.   No refunds will be issued on tickets due to inclement weather, or if you simply change your mind about attending.  Refunds will not be permitted if you are unable to attend the event, unless for a valid medical or Government directive reason due to COVID-19.Stay up to date using any relevant links listed on our COVID-Safe Page and the Queensland Government's latest health information.