Agnes Blues Roots & Rock Festival is an all weather event. Ticket purchases cannot be exchanged, returned or refunded. As this event will definitely adhere to all COVID Safe procedures, the 2021 refund policy will allow for when someone is not able to attend due to illness or Government restrictions and directives related to COVID-19.  We appreciate our loyal following of patrons, and will not penalise those who cannot attend when unwell or if prevented by doing so by Government restrictions and health directives.  If unwell, you are encouraged to stay at home and not attend.  If you have a cold or flu-like symptoms, or you have been in contact with a confirmed case of COVID-19 in the 14 days prior to the event, we also ask that you do not attend.

We ask that Festival attendees follow directives from security, staff and volunteers when onsite.

Tickets will be refunded if the event is cancelled due to

  • Queensland Government COVID-related restrictions and directives
  • If you are unable to attend due to COVID-related illness
  • If Government restrictions and directives prevent you from travelling to the Festival.

Refunds will not be permitted if you are unable to attend the event, unless for a valid medical or Government directive reason due to COVID-19.

The Agnes Blues Roots & Rock Festival is an all-weather event with plenty of undercover areas for all attendees to enjoy the Festival while maintaining social distancing requirements under the COVID Safe Plan.   No refunds will be issued on tickets due to inclement weather, or if you simply change your mind about attending.  Refunds will not be permitted if you are unable to attend the event, unless for a valid medical or Government directive reason due to COVID-19.Stay up to date using any relevant links listed on our COVID-Safe Page and the Queensland Government's latest health information.